> Feel free to complain, but don't forget you can make choices.

Except, this not really a choice or a reasonable work around.

Phones are still somewhat expensive, not to mention a time-sink to maintain. Try explaining to your parents or even close relatives that they need to abandon the phone they either spent $$$($) on our spend a $$ monthly on that they should really buy another $$$($) phone and use their "official" device like a company card.